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Molton Brown Travel Reviving Cempaka
Cempaka (michelia alba) leaf oil provides an exotic fragrance note to this new body lotion and shower gel.
Cempaka leaf oil is from South East Asia and is also known as white sandalwood or white
jade magnolia. It is a beautiful subtropical tree with gorgeous and deeply fragrant
flowers native to South East Asia - a place of fulfilling peace.
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Swatch Strawberry Jam
Best Sellers
Mondaine Replacement Watch Strap
Authentic replacement watch strap. The size of the strap is the width between the holding stanchions on the watch. If you are in doubt it should be printed on the strap next to the watch.
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l'homme Eau de Toilette
Size 100ml
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Diptyque Baies Scented Candle
Blackcurrent leaves and Bulgarian Roses in a clear glass container.
find out more
| About Us Woodruffs of Winchester are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Woodruffs of Winchester 32 The Square Winchester SO23 9EX United Kingdom Phone: 01962-877738 Fax: 01962-877875 Email: sales [at] woodruffs [dot] co [dot] uk GB 568-7862-72 |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payment. We only accept £ Sterling currencies. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept VISA and Mastercard credit cards along with American Express. We also accept Maestro and VISA Debit cards and SOLO cards. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling <We use two delivery services - UPS and Parcelforce and we offer four delivery options to suit your level of urgency or convenience. UPS is a highly organised concern with a high reputation for delivery. We rarely have problems with UPS. We offer two levels of service; 24 hours (guaranteed next working day) at £8.47 (£9.95 tax inclusive), and the other is guaranteed prior to noon the next working day which costs £21.28 (£25.00 tax inclusive). Parcelforce also has a high reputation and again offers two levels of service; 24 hours which means the following working day at £5.92 (£6.95 tax inclusive), and 48 hours which is two days later, except that a high percentage of deliveries usually take place the following day and this costs £4.22 (£4.95 tax inclusive). Signatures are required for all delivery services and this can be overiden and left with neighbours or in a special and secure location of your choice - however, this is at your risk and we cannot accept responsibility for loss in these circumstances.> |
| Delivery Schedule We aim to ship within 24 hours if the items you have selected are in stock. We will notify you of the stock status when you have ordered so that you are aware of the anticipated ship date and stock status. Deliveries are normally received in <days> business days depending on the level of service you choose. International orders are generally received in under <days> days. For the levels of service see Shipping and Handling. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK Mainland, or the European Union, 17.5% VAT is included. All other orders are VAT free. |
| Credit Card Security We use Protx to process your credit cards; this is the leading card processing company in the UK. This company is fully compliant with Payment Card Industry Data Security Standard (PCI DSS) which regulates the credit card industry. We also comply with the industry standards as we have to if we process credit cards. The latest innovation in online security is what is known as 3D Secure. This is the use of a PIN number to ensure your security and to ensure that we are not victims of online fraud ourselves. You may well have been issued with a PIN already if your bank has approached you to sign up. If you have not signed up for this so far, the banks have asked that you be given the opportunity to so do as part of your online purchasing processes. |
| Guarantee We guarantee your satisfaction. <All of our products are covered by UK legislation. We do not refund or accept returns if you change your mind about wanting the item. If the product is not up to standard you are entitled to return the item for inspection by the manufacturer and we will replace or refund depending on your decision. We will refund your postage charges.> |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01962-877738 (International +44 01962-877738) or fax us on 01962-877875 or write to us at 32 The Square Winchester SO23 9EX United Kingdom |
| Privacy Policy Woodruffs of Winchester do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |