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Woodruffs of Winchester  - Bath and Body company in Winchester

The Shop

The shop sells an eclectic mix of bath and body products for men and women with leading brands such as Molton Brown, Crabtree & Evelyn, Noble Isle, Cowshed and Jack Black.
Home accessories are lead by Ritzenhoff whose drinking glasses are the most zany and diverse you have seen. There are also room fragrances centered around Dr Vranjes from Italy and Geodesis from France.

Things you have said

 
I just wanted to let you know that this is the first time I've ordered product from you. It was the most customer friendly and efficient delivery service I have experienced in a long time. Thank you. 
Lachlan Bolt, Halifax 
I feel compelled to write to you to complement your Company on the level of service you have provided to me on the above transaction. I have never experienced such an efficient system and service before. 
Johny D, Winchester 
Can I say, that your speed of service is exemplary. The package arrived yesterday morning just before 8am. I will definitely recommend your company to family and friends.
R Smigth, Auchtermuchtie 
 

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Woodruffs Limited - About Us

about woodruffs of winchester

A brief history

IT WAS THE BEARS WHAT DONE IT

Woodruffs of Winchester began life in 1992 in a tertiary location in Winchester - in Kings Head Yard. It was started, and is still run, by Harry and Sandie Whorwood who at the time were senior Civil Servants who were commuting to London every day. That is until they questioned why were they doing it!

The first step was to find something to do, and Sandie loved Teddy Bears, so it seemed logical to open a shop selling something we know about. And that was the start! Within two years we were selling bears in five countries overseas as well as having a large presence in the UK. Our mailing list ensured that we always had a loyal following of bear collectors who travelled to see us at the many fairs around the country. We then wondered how large the collecting world was, and if it could support us and if we could grow the business to a reasonable size; and the lease was due for renewal. You see you should never question!

HOW IT ALL STARTED

We came to the conclusion that the answer was no, so we had to find another location. Our current location was empty and we moved in. The building was designed by a local award. Winning architect and resembles a barn structure in that it is very open with easy access
to the four floors.

We started our portfolio with Crabtree & Evelyn and became the largest independent account in the south. Since then, times and products have changed, and we have tried to keep pace with the changing customer requirements. Happen stance has taken a large part of our decision making, as it continues to.

THE SHOP SURVEY

We conducted a brand health check in 2001 and this was repeated several times, the last being 2015.  From this we learned what is important to customers, and this has focused our buying.

  • High customer satisfaction- 83% rated excellent
  • Ambience - time and space to purchase
  • Quality of merchandise
  • Product presentation - space sells
  • Clean environment and ease of navigation
  • One stop shopping
 

The Owners

 
Owner

Harry Whorwood

Email: harry@whorwood.net

Harry is responsible for the day-to-day running of the business and general management.

 
Accounts

Sandy Whoorwood

Email: accounts@woodruffs.co.uk

Sandy runs all accounts and finances for Woodruffs of Winchester, so questions about wholesale orders and invoices should be directed to her.